Several months before our move, we started thinking about how we’d make and receive phone calls with people back in North America. Our presumption was that we’d have both a landline and cell phones, but that using either one to make calls to North America on a regular basis would be prohibitively expensive. (It turns out that we were partially mistaken; I’ll say more about that later.) Similarly, we didn’t want to force the people who’d call us frequently from the United States and Canada to pay outrageous phone charges. So we decided early on that we’d use some sort of VoIP (voice-over-IP) service, with U.S. phone numbers and whatever hardware seemed to make phoning as convenient as possible.
We’d been happy Vonage customers for some time, and at first I thought we’d simply take our Vonage routers, and our San Francisco phone numbers, with us to France. Technologically, that would have worked perfectly well, but we decided against it for several practical reasons. First, we wanted to travel with as little hardware as possible. We couldn’t see packing two Vonage routers, their associated power supplies, the (cordless) phones we had connected to them, and the phones’ power supplies—all of which would have also required electrical adapters in France, too—since we were already counting every single pound and cubic inch of stuff to fit into the airline’s luggage guidelines. Vonage offers a Wi-Fi handset (the UTStarcom F1000BRB/WRB) that would have been plenty compact, but at the time its price was higher than we were prepared to pay, and the reviews we read suggested that we might be less than satisfied with its call quality and features.
Speaking of price, although Vonage is relatively inexpensive compared to conventional phone companies, we were trying to cut costs wherever possible. I had a personal account (at $24.99 per month) and a small business account (at $49.99 per month), and knowing how much cheaper Skype was, for example, we found that $75 per month hard to swallow. Read the rest of this article »